We love triathlon and multisport, but our goal is to help you find a healthy, sustainable lifestyle. You pick your goal and we’ll help you get there. We provide the gear you need for the goals you set.
Check out some of the brands that we carry: Argon 18, Blue, Cannondale, Eddy Merckx, Fuji, Haibike, Kestrel, KHS Bicycles, Litespeed, Pure Fix, Specialized, SE Bikes, Mavic, Shimano, Castelli, Garneau, Sugoi and many more.
Our facilities and coaches are available to you 24-hours per day, upon appointment. We offer a wide variety of classes, rides, training and so much more.
Playtri Dallas Hours of Operation:
Monday – Friday 11 am – 7 pm
Saturday 9 am – 5 pm
Sunday 12 pm – 5 pm
Exchange, Returns, and Refunds Policy
Please choose carefully before you buy.
For faulty products, Playtri – Dallas offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavor to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven’t previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.